These Terms and Conditions govern your access to and use of Salpconnect, including our website, platform, applications, tools, media generation features, user accounts, and related services.
1. About Salpconnect
Salpconnect is a digital platform that provides tools and services for users to create, manage, generate, process, edit, or interact with digital content, including images, videos, launches, campaigns, media files, and other digital assets.
The service is operated by Salpconnect Media. Email: sales@salpconnect.com. Website: https://salpconnect.com.
Throughout these Terms, "Salpconnect," "we," "us," and "our" refer to the company operating Salpconnect. "User," "you," and "your" refer to any person or organization using the platform.
2. Acceptance of Terms
By accessing, creating an account, subscribing, purchasing credits, generating media, uploading files, or using any part of Salpconnect, you agree to be bound by these Terms and Conditions.
If you do not agree with these Terms, you must not use Salpconnect. If you use Salpconnect on behalf of a company or other legal entity, you confirm that you have authority to accept these Terms on behalf of that entity.
3. Eligibility
You must be at least 18 years old, or the legal age of majority in your country, to use Salpconnect.
- You are legally able to enter into these Terms.
- You are not prohibited from using the service under applicable law.
- Any information you provide is accurate and complete.
- You will use the service only for lawful purposes.
4. User Accounts and Security
Some parts of Salpconnect may require you to create an account. You agree to provide accurate, current, and complete information and to keep your account information updated.
You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must notify us immediately if you believe your account has been accessed without permission.
- Do not share, sell, transfer, or assign your account without written permission.
- Do not use another person's account without permission.
- Do not attempt to access accounts, systems, or data that do not belong to you.
- Do not bypass, disable, or interfere with platform security features.
5. Platform Services and Media Generation
Salpconnect may provide features that allow users to create launches, generate images and videos, upload and process media files, manage campaigns, access AI-powered tools, use templates or workflows, and export, download, or publish generated content.
The exact features available may depend on your plan, subscription, credits, account type, location, or service availability. We may add, remove, modify, limit, suspend, or discontinue any feature at any time.
Generated media depends on your prompts, uploaded files, input quality, selected settings, instructions, technical limitations, and third-party service availability. Salpconnect does not guarantee that generated media will always match your expectations, intended style, quality standard, commercial purpose, or creative direction.
6. User Responsibility for Generated Media
You are responsible for how you use Salpconnect's tools when generating images, videos, and other media. You must review generated outputs before using them and ensure that generated content does not violate any law, policy, or third-party right.
If generated media does not meet your expectations because of unclear prompts, incorrect settings, unsuitable uploads, low-quality input files, misuse of tools, user error, or failure to follow available guidance, Salpconnect is not responsible for the result.
AI-generated and automated media may contain imperfections, distortions, inaccuracies, unexpected results, visual errors, or creative differences. You must not rely on Salpconnect to automatically produce perfect, final, or commercially ready media without your review and judgment.
7. User Content and Ownership
You may upload, create, submit, generate, or process content through Salpconnect, including images, videos, text, files, prompts, campaign materials, brand materials, metadata, and other content. You retain ownership of your own content, subject to the rights and licenses granted in these Terms.
By submitting, uploading, creating, or generating content through Salpconnect, you grant Salpconnect a limited, worldwide, non-exclusive, royalty-free license to host, store, process, reproduce, display, transmit, modify, and use your content only as necessary to provide the service, generate or process media, store temporary files, deliver outputs, provide support, maintain security, improve reliability, and comply with legal obligations.
Unless otherwise stated in a separate agreement or required by applicable law, you may use media generated through your account for your own lawful purposes. You are responsible for checking whether generated media is appropriate and legally safe for commercial use, advertising, branding, resale, or public distribution.
8. Prohibited Content and Acceptable Use
You must not upload, generate, request, publish, distribute, or use content that is unlawful, harmful, abusive, threatening, harassing, discriminatory, fraudulent, misleading, infringing, privacy-invasive, exploitative, malware-related, or otherwise violates applicable platform policy or law.
You agree not to use Salpconnect for unlawful purposes, interfere with platform operation or security, attempt unauthorized access, scrape or harvest data without permission, reverse engineer or misuse the software, abuse free trials, credits, promotions, or refunds, create fake accounts, overload the platform, misrepresent your identity, or use the platform to infringe rights or harm others.
We may remove content, block generation, restrict access, suspend accounts, or report unlawful activity where necessary.
9. Legal Compliance
You are solely responsible for ensuring that your use of Salpconnect complies with all applicable laws and regulations, including laws relating to intellectual property, privacy and data protection, consumer protection, advertising, defamation, image rights, AI-generated content, commercial use of media, export controls, and online safety.
You agree not to use Salpconnect in a way that exposes Salpconnect, its users, partners, employees, or service providers to legal or reputational harm.
10. Payments, Credits, Subscriptions, and Refunds
Some Salpconnect features may require payment, subscription, usage credits, or other fees, including image generation, video generation, media processing, premium templates, additional storage, advanced features, subscription plans, one-time purchases, usage-based credits, or enterprise services.
By purchasing or using paid features, you agree to pay all applicable fees, taxes, charges, and usage costs shown at the time of purchase or use. Prices, features, credits, and plans may change from time to time.
Unless required by law or expressly stated otherwise, payments, subscriptions, credits, and charges are non-refundable once the service has been used, generated, processed, delivered, made available, or consumed. Dissatisfaction with a generated result does not automatically qualify for a refund where the result depends on prompts, settings, uploaded files, instructions, or correct use of the platform.
If a paid generation or processing request fails because of a verified technical error caused by Salpconnect, we may, at our discretion, restore credits, re-run the generation, provide an alternative solution, or issue a partial or full refund where appropriate.
11. Media Storage and Deletion
Salpconnect may temporarily store uploaded, generated, edited, or processed media on our servers to provide access to the service and allow users to download or manage their media.
Unless otherwise agreed in writing, user media will be automatically deleted from our servers after 30 days. This may include uploaded images, uploaded videos, generated media, edited media, processed files, temporary project files, exported media files, previews, and related metadata where applicable.
You are responsible for downloading, saving, exporting, or backing up any media you want to keep before the 30-day deletion period ends. After deletion, media may no longer be recoverable. For extended storage, contact sales@salpconnect.com before the deletion period expires.
12. Third-Party Services
Salpconnect may use or integrate with third-party services, including hosting providers, payment processors, analytics tools, AI providers, media processing providers, communication tools, and other technology providers.
Your use of third-party services may be subject to their own terms and privacy policies. We are not responsible for the content, performance, availability, policies, or actions of third-party services.
13. Intellectual Property and Feedback
Salpconnect owns or licenses all rights in the platform, including software, code, design, user interface, branding, logos, graphics, templates, workflows, documentation, features, platform structure, technology, and business methods.
You may not copy, reproduce, modify, distribute, sell, lease, sublicense, reverse engineer, or exploit any part of Salpconnect without our written permission.
If you provide feedback, ideas, suggestions, or recommendations about Salpconnect, you grant us the right to use them without restriction or compensation.
14. Availability and Changes
We aim to provide reliable access to Salpconnect, but we do not guarantee that the platform will always be available, uninterrupted, secure, or error-free. Access may be affected by maintenance, updates, technical issues, server downtime, third-party provider issues, security incidents, network problems, force majeure events, and legal or operational restrictions.
We may update, modify, replace, suspend, or discontinue any part of Salpconnect at any time, including features, pricing, plans, credits, storage limits, generation tools, user interface, supported file types, output quality, technical infrastructure, and access rules.
15. Disclaimer of Warranties and Limitation of Liability
Salpconnect is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we make no warranties, express or implied, regarding accuracy, reliability, availability, security, performance, suitability, media quality, fitness for commercial use, non-infringement, error-free operation, compatibility, or results from generated media.
To the maximum extent permitted by law, Salpconnect and its owners, directors, employees, contractors, partners, affiliates, and service providers will not be liable for indirect, incidental, consequential, special, punitive, or similar damages, including loss of profits, revenue, business, goodwill, data, media files, campaigns, or claims arising from unsatisfactory generated results, user misuse, service interruptions, third-party claims, or unauthorized account access caused by user negligence.
Our total liability for any claim will not exceed the amount you paid to Salpconnect for the service giving rise to the claim during the three months before the claim arose, unless applicable law requires otherwise.
16. Indemnification
You agree to defend, indemnify, and hold harmless Salpconnect, its owners, directors, employees, contractors, partners, affiliates, and service providers from claims, damages, losses, liabilities, costs, and expenses arising from your use of Salpconnect, your content, generated media, misuse of the platform, violation of these Terms, violation of law, violation of third-party rights, commercial use of generated media, failure to download or back up media before deletion, or failure to use tools properly.
17. Suspension and Termination
We may suspend, restrict, or terminate your account or access to Salpconnect if you violate these Terms, misuse the platform, fail to pay required fees, create security risks, engage in fraud or abuse, violate third-party rights, submit content that violates our policies, or if continued access creates legal, operational, or reputational risk.
If your account is terminated or closed, you may lose access to your account, generated media, credits, subscriptions, and content. We may retain certain data where required for legal, security, tax, accounting, or compliance purposes.
18. Privacy and Consumer Rights
Your use of Salpconnect is also governed by our Privacy Policy, which explains how we collect, use, store, share, and protect personal data.
Nothing in these Terms limits any mandatory consumer rights you may have under applicable law.
19. Governing Law and Disputes
These Terms are governed by the laws of Sweden, unless mandatory laws in your country provide otherwise.
If a dispute arises, you agree to first contact us at sales@salpconnect.com and try to resolve the issue informally. If the dispute cannot be resolved informally, it will be handled by the competent courts of Stockholm, Sweden, unless applicable law gives you the right to bring a claim elsewhere.
20. Changes and Contact
We may update these Terms from time to time. When we update the Terms, we will change the "Last updated" date. If changes are significant, we may notify users through the platform, by email, or by another reasonable method.
Your continued use of Salpconnect after updated Terms become effective means you accept the revised Terms. If you do not agree to the updated Terms, you must stop using Salpconnect.
For questions about these Terms, contact Salpconnect Media at sales@salpconnect.com or visit https://salpconnect.com.